ProCare is built on master technician Victor's 20+ years repairing every major appliance brand in this area — now expanded with co-owner Stan to scale the customer experience and add HVAC services. No shortcuts. No upsells. Just honest work, done right the first time.
Victor has spent 20+ years inside every brand of appliance — Sub-Zero, Wolf, Viking, Bosch, Miele, LG, Samsung, Whirlpool, GE — diagnosing problems other techs miss and fixing them properly the first time. The small details matter: a loose connection, a worn seal, a hot dryer vent. Most "repair" companies overlook them. We never do.
ProCare is the next chapter of that work. Victor brought on Stan as co-owner to grow the customer-experience side of the business, expand into HVAC, and bring the kind of operations discipline that lets a master technician focus on what he does best — fixing appliances. Same hands on the work, with a stronger team and broader services around them.
Every ProCare visit ends with a free safety walk: gas connections checked, electrical inspected, dryer vents cleared. No charge. Just standard procedure. When you've been doing this as long as Victor has, it's just how the job gets done.
Owner · Master Technician
20+ years repairing every major brand of refrigerator, range, washer, dryer, and built-in. EPA 608-certified for sealed-system work. Factory training on Sub-Zero, Wolf, Viking, Thermador, and Miele. Military veteran — brings the kind of disciplined, methodical approach that lets him diagnose by sound before he opens the panel.
Co-Owner · Operations & Customer Experience
Runs scheduling, dispatch, and the customer side of ProCare. Military veteran and firefighter — brings the same discipline, accountability, and safety mindset to every customer interaction. Believes the best service call is one the customer never sees a hiccup in.
Photos coming soon — we're a brand-new company; getting headshots scheduled between service calls.
Most service companies are run by salespeople. ProCare is run by a master technician with 20+ years on the bench and a partner focused entirely on customer experience. The difference shows up in every detail, from how we answer the phone to how we leave your kitchen.